AIOps Manager Training Course

Name: AIOps Manager Training Course
Price: 1299 USD
Availability: InStock

Course Overview

Lead the AIOps Transformation

The AIOps Manager Training Course is a focused 3-day, 24-hour program built for IT leaders and managers who need to plan, implement, and govern AIOps initiatives within their organizations. This is not a technical deep dive; instead, it equips you with the strategic frameworks, business acumen, and leadership skills required to successfully drive AIOps adoption from the management seat.

You will learn how to build a compelling business case for AIOps investment, assemble and structure high-performing AIOps teams, evaluate and select the right vendors and platforms, and measure the return on investment of your AIOps programs. The course draws on real-world case studies from organizations that have successfully scaled AIOps across their enterprises.

Through interactive workshops, role-playing exercises, and group discussions, you will develop the practical leadership skills needed to navigate organizational change and communicate AIOps value to executive stakeholders. This course prepares you for the Certified AIOps Manager exam, with the voucher included.

Quick Facts

Duration: 3 Days / 24 Hours
Format: Live Virtual or In-Person
Level: Management / Leadership
Certification: Certified AIOps Manager
Price: $1,299 (includes exam voucher)

Learning Outcomes

What You'll Learn

Strategic leadership skills for managing AIOps programs and teams.

AIOps Strategy Development

Craft a clear AIOps vision and multi-year roadmap aligned with business objectives, including phased adoption plans and success milestones.

Team Building & Talent

Design optimal AIOps team structures, define roles and career paths, and develop hiring and upskilling strategies for your organization.

Vendor Selection & Procurement

Evaluate AIOps vendors using structured frameworks, conduct effective proof-of-concept trials, and negotiate contracts that protect your interests.

Measuring ROI

Build ROI models that quantify AIOps value through MTTR reduction, incident prevention, cost savings, and operational efficiency gains.

Change Management

Apply proven change management frameworks to overcome resistance, build organizational buy-in, and sustain AIOps momentum long-term.

Executive Communication

Present AIOps initiatives to C-suite executives with compelling narratives, dashboards, and business-aligned KPIs that secure continued funding.

Target Audience

Who Should Attend

Designed for leaders responsible for driving AIOps strategy and team performance.

IT Operations Managers overseeing monitoring and incident teams
IT Directors responsible for operational excellence and modernization
Service Delivery Managers seeking to improve SLA performance
Program Managers leading digital transformation initiatives

VPs of Engineering evaluating AIOps investments for their departments
ITSM Managers integrating AIOps into service management processes
Technical Team Leads transitioning into management roles
Consultants advising clients on AIOps strategy and implementation

Course Details

Training Details

Duration

3 Days / 24 Hours
8 hours per day

Format

Live Virtual Classroom
or In-Person

Style

Workshops, case studies
& group discussions

Materials

Strategy templates
& ROI calculators

Curriculum

Course Curriculum

A 3-day leadership program covering every aspect of AIOps management.

Module 1: AIOps Strategy

Defining an AIOps vision aligned with business goals
Maturity assessment and gap analysis frameworks
Building a phased AIOps adoption roadmap
Risk identification and mitigation planning
Workshop: Crafting your organization's AIOps strategy

Module 2: Team Building for AIOps

Optimal AIOps team structures and org models
Defining roles: AIOps Engineer, Data Analyst, Platform Lead
Hiring strategies and skill assessment techniques
Upskilling existing teams and creating learning paths
Workshop: Designing your AIOps team structure

Module 3: Vendor Selection

AIOps vendor landscape and market analysis
Building evaluation criteria and scoring rubrics
Running effective proof-of-concept evaluations
Contract negotiation and SLA management
Workshop: Vendor evaluation simulation exercise

Module 4: Measuring ROI

Defining AIOps KPIs and success metrics
Building financial models: cost avoidance and savings
Quantifying MTTR reduction and incident prevention
Creating executive dashboards and reports
Workshop: Building an AIOps ROI calculator

Module 5: Change Management

Overcoming organizational resistance to AI adoption
Stakeholder mapping and influence strategies
Phased rollout and pilot program design
Building a culture of continuous improvement
Role-play: Managing pushback from skeptical teams

Module 6: Executive Communication

Translating technical AIOps value into business language
Building compelling executive presentations
Securing budget and executive sponsorship
Communicating progress and managing expectations
Role-play: Presenting AIOps ROI to the board

Certification Prep

Prepare for the Certified AIOps Manager Exam

This training covers all exam domains for the Certified AIOps Manager certification. The workshops and case studies mirror the scenario-based questions on the exam, giving you practical preparation beyond simple memorization.

Exam voucher included with course enrollment
Scenario-based and multiple-choice exam format
75-minute exam with 50 questions
No technical prerequisites; management experience recommended

View Certification Details

Certified AIOps Manager

Validates your ability to lead AIOps initiatives, manage teams, evaluate vendors, and demonstrate measurable business value.

50

Questions

75

Minutes

65%

Pass Score

Pricing

Pricing & Registration

Invest in leadership skills that drive measurable AIOps outcomes.

AIOps Manager Training

$1,299

Per participant — all-inclusive package

3 days of live instructor-led training
Official AIOps Manager courseware
Strategy templates, ROI calculators, and frameworks
Certified AIOps Manager exam voucher
Case study library and reference materials
30-day post-training mentor support

Enroll Now

Group discounts available for 5+ participants

FAQs

Frequently Asked Questions

No deep technical expertise is required. This course is designed for managers and leaders. A general understanding of IT operations and monitoring concepts is helpful, but the focus is on strategy, leadership, and business outcomes rather than hands-on implementation.

The Foundation course covers AIOps concepts and technology fundamentals for individual contributors. The Manager course focuses on leadership skills: building business cases, managing teams, selecting vendors, measuring ROI, and driving organizational change. They complement each other but serve different audiences.

Absolutely. All strategy templates, ROI calculators, vendor evaluation scorecards, and presentation frameworks provided during the course are yours to keep and use in your organization. They are designed to be customized for your specific context.

Yes. While the primary audience is IT leadership, the course is also valuable for business unit managers, project managers, and consultants who need to understand how to evaluate, fund, and govern AIOps initiatives within their organizations.

Yes, we offer condensed half-day executive briefings for C-suite leaders who want a strategic overview of AIOps without attending the full 3-day course. Contact us for details and scheduling.